Terms and Conditions
dandycosmo.com Last updated: 26 August 2026
1. Acceptance of These TermsBy accessing dandycosmo.com and/or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please stop using our website and services.
2. About DANDY COSMODANDY COSMO is a contemporary Korean-Thai menswear brand operating through dandycosmo.com, our physical stores, and partner online platforms.
3. Membership and User Accounts
3.1 Creating an accountYou may register using your phone number, verified by OTP, or your email address. You must be at least 18 years old or have permission from a parent or legal guardian to create an account.
3.2 Your responsibilitiesYou are responsible for keeping your account and password secure, as well as for all activity carried out through your account. Please notify us immediately if you suspect any unauthorised use.
3.3 Accurate informationYou agree to provide information that is accurate, complete, and current, and to update it whenever changes occur.
3.4 Account suspensionDANDY COSMO reserves the right to suspend or terminate any account that violates these terms, is used fraudulently, or causes harm.
4. Products and Pricing
4.1 Product descriptionsWe make every reasonable effort to present product information and images accurately and completely. However, actual product colours may vary slightly from those shown on your screen due to your device settings.
4.2 PricingAll prices are displayed in Thai baht (THB). DANDY COSMO reserves the right to change prices without prior notice. The price that applies to your purchase is the price displayed when you confirm your order.
4.3 AvailabilityAll products are subject to stock availability. If an item is unavailable, we will contact you as soon as possible and offer available alternatives, such as waiting for a restock or receiving a full refund.
5. Orders
5.1 Order confirmationYour order constitutes an offer to purchase. A sales contract is formed once DANDY COSMO confirms the order and proceeds with shipment.
5.2 Order cancellationYou may cancel your order before it has been shipped by contacting our team through LINE Official. If the order has already been shipped, please follow our Returns Policy.
5.3 Pricing or product errorsIf a price or product detail is clearly incorrect, DANDY COSMO reserves the right to cancel the affected order and notify you within 24 hours.
6. Payment
6.1 Payment methodsWe accept the payment methods displayed on our website, including PromptPay, credit and debit cards, cash on delivery (COD), and any other methods made available at checkout.
6.2 Payment securityAll payment information is processed through encrypted, PCI DSS-compliant systems. We do not store your credit card details on our servers.
6.3 Payment confirmationDANDY COSMO reserves the right to cancel an order if payment is not confirmed within the specified period.
7. Promotions, Coupons, and Rewards
7.1 Promotions and discountsSpecial offers and discounts are subject to the terms and validity periods stated for each promotion. DANDY COSMO reserves the right to modify or withdraw a promotion without prior notice.
7.2 Discount couponsDiscount coupons may be used only in accordance with the conditions stated on the coupon. Unless otherwise specified, coupons are non-transferable, cannot be combined with other promotions, and cannot be exchanged for cash.
7.3 Rewards programme
The DANDY COSMO Rewards programme is governed by programme-specific rules and conditions, which may change from time to time. Reward points are non-transferable and cannot be exchanged for cash.
8. Intellectual
PropertyAll content on dandycosmo.com, including but not limited to logos, images, text, graphic designs, and software, is the property of DANDY COSMO and is protected by copyright and trademark laws.You may not reproduce, copy, modify, publish, distribute, or use any such content for any purpose without prior written permission from DANDY COSMO.
9. Prohibited ConductYou agree not to:Use the website for any unlawful or fraudulent purpose.Upload or publish content that is harmful, defamatory, or infringes the rights of others.Attempt to gain unauthorised access to any system or data.Use automated software, including bots or scrapers, to extract data or interfere with the website.Impersonate another person or create a false account.
10. Limitation of LiabilityTo the fullest extent permitted by Thai law, DANDY COSMO will not be liable for:Indirect or special damages, or loss of income.Delivery delays caused by third-party logistics providers.Damage resulting from a user’s improper use of the website.
11. Force MajeureDANDY COSMO will not be liable for any delay or failure to perform its contractual obligations due to events beyond its reasonable control. These may include natural disasters, protests, war, fire, epidemics, or infrastructure disruptions.
12. Governing Law and JurisdictionThese Terms and Conditions are governed by and interpreted in accordance with the laws of the Kingdom of Thailand. Any dispute arising from or relating to these terms will be subject to the jurisdiction of the competent courts of Thailand.
13. Changes to These TermsDANDY COSMO reserves the right to amend these Terms and Conditions at any time. Changes take effect when published on the website. Your continued use of the website after changes are published constitutes acceptance of the revised terms.
14. Contact UsIf you have any questions about these Terms and Conditions, please contact us:
DANDY COSMO.
Email: info@dandycosmo.com
LINE Official: @dandycosmo
Website: dandycosmo.com